Shipping and Handling Information
All orders over €20 are shipped within 24 hours by Courier unless they are going outside Ireland in which case they may be sent by registered mail.
Shipping costs between €2 - €12.00 depending on the size, weight and your location.
A business address is preferable for couriered items.
It rarely happens but sometimes an item is out of stock, in which case we will e-mail you right away and notify you of the delay time. In these circumstances we give the option of a refund or you can wait. Generally nobody has to wait longer than a week. If the backordered items will be out of stock for more than two days we will ship the products that we have to fulfill your order. The remaining items will be shipped as soon as they arrive with no additional shipping charges to you.
Overseas Orders:
Shipping to any EU state is fine.
We will also post to anyone outside of Europe, but please read the following carefully and if you have any questions please e-mail us:
Due to circumstances outside of our control, some international orders get stopped by the customs agency in your country. Please read our full disclaimer:
DISCLAIMER: Unfortunately, we cannot be responsible for any customs restrictions, tariffs, or other regulations that may apply in countries outside the European Union. If you have any questions, we encourage you to speak with your customs office, although we will ship any products you order to the address you provide.
The laws are different in every country, they change often, and we cannot keep up with them all. The responsibility is yours to check with your country's Customs office to see if your country allows the shipment of products you ordered (or wish to order) to your country.
We will do our part and follow the exact directions in your order. We will ship the products that you pick to the address that you provide. We will give you the best service and ship it very quick at the rates that we have agreed to on our site. If for whatever reason the package is seized by Customs Officials, we will not issue you a refund unless all products are returned to us in their original condition. Most orders make it through customs fine; however, most orders that are stopped are returned to us. Also, if the package is returned to us by Customs Officials, you are still responsible for any shipping charges. You pay actual shipping charges based on the weight of the package.
Any duties or taxes that may apply are your responsibility.
By ordering from our site you are stating that you agree to the above paragraphs. Don't worry though, we rarely have problems with international shipments and almost all products are legal in almost all countries.
